Privacy Policy
What we collect when you contact us, why we hold it, and how to have it removed.
Last updated: 27 October 2026
1. Who we are
This website is operated by METALCORE GLOBAL, registered at VUETO333, Compass Building, Al Hulaila Industrial Zone - FZ, Ras Al Khaimah, United Arab Emirates. For any question about this policy or your data, contact us on +971 52 679 1996.
2. What we collect
We only collect what you choose to send us:
- Details submitted through the enquiry form: name, company, email address, and optionally telephone number, monthly volume, timeline and budget range.
- The content of your message and any files you send us afterwards.
- Standard technical information generated by our hosting provider, such as the pages requested and the time of the request, used for security and availability monitoring.
3. Why we hold it
To answer your enquiry, to prepare a quote, and to keep a record of the commercial relationship that follows. We do not add enquiry contacts to a marketing list, and we do not sell or rent personal data to anyone.
4. Cookies and analytics
This website sets no advertising or tracking cookies. If we later add privacy-respecting analytics, this page will be updated before it is enabled.
5. Who else sees it
Enquiry data passes through the form processing service and the hosting provider that deliver this website, both acting on our instruction. We may also disclose information where we are legally required to do so. We do not transfer your data to any other third party for their own purposes.
6. How long we keep it
Enquiries that do not lead to an engagement are deleted within 24 months. Records relating to an active or completed engagement are kept for as long as required by applicable commercial and tax law.
7. Your rights
You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Write to us using the contact details above and we will respond within 30 days.
8. Security
Access to enquiry data is limited to the people who need it to respond. We do not ask for passwords, API keys or third-party personal data through this website, and you should not send them.
9. Changes
If this policy changes materially, the updated date at the top of this page will change and the previous version will remain available on request.